What personal information do we collect from the people that visit our website?
When ordering or communicating via this site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. Details are associated with your order only and are deleted after 6 months. Contact form details are not stored for any duration and used only to send your email.
When do we collect information?
We may collect information from you when you fill out a form or purchase a product/service on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To follow up with you after correspondence (live chat, email or phone inquiries)
- To fulfill your online order
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology before being passed from the website to our internal network, or to third party company web servers for processing eg. PayPal, STRIPE.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Send transaction emails in relation to payments/purchases
- To send recommendations for future interaction with the site
- To request that you leave a review in relation to a product or service you received
- With you permission, add you to our mailing list/newsletter
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can:
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence
Bridge Street Studios,
97 Bridge Street,
Phone / Fax: 353 (0) 42 935 1712
You can also, ideally, email us here.
Last Edited on 31-10-2020